Privacy Policy

Privacy Policy – Website and Application Use

Recycle For Life Sdn Bhd & E-Idaman Sdn Bhd (referred collectively as “RFL”, “us”, “we”, or “our”) operates the http://www.rfl.com.my/ website and the Recycle For Life mobile application (the “Service”) provided by our technology partner – DIV Services Sdn Bhd (“DIV”). For more information on the privacy practices of DIV, please visit the DIV Privacy Policy web page.

This Privacy Policy governs the manner in which RFL collects, uses, maintains and discloses information collected from you when using our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

  • Personal Data
    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City

     

  • Non-Personal Identification Data
    We collect the following categories of information for the purposes listed below:

    • When using our Website – our webserver will collect information like your IP-address, the website from which you were referred to our website, the webpages you are visiting on our Website, the browser you are using and its display settings, your operating system as well as date and duration of your visit.
    • Device and app information – this category may include information such as your device’s type and model, the device’s operating system (such as Android or iOS), mobile internet browsers installed on the device (such as Chrome or Safari), your device’s IP address, unique device identifiers (a number uniquely allocated to your device by your device manufacturer) and other diagnostic data.
    • Location information – we collects information about your general location data ( i.e IP address). In addition, we also collect implicit location information, which allows us to infer that you are either interested in a place or that you might be at the place.
      In addition, we may collect the precise location of your device (using GPS signals that can be used to derive or estimate precise location, or other geo-location data), when location services have been enabled by the end user when using our Service (you typically have to choose to turn on device-based location services).
    • Log information – this category includes tracking and cookies data. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.Cookies are files with small amount of data which may include an anonymous unique identifier.
      Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
      You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
      Examples of Cookies we use:

      • Session Cookies. We use Session Cookies to operate our Service.
      • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
      • Security Cookies. We use Security Cookies for security purposes.

Use of Data

RFL uses the collected data for various purposes:

  • Personalization of experience to ensure targeted content delivery
  • Discovery of better ways to serve you and enhance your experience
  • Administer a promotion, survey, contest, or other relevant site feature
  • Distribute periodic emails concerning our products, services, promotions, and other relevant information
  • To follow up with you following a communication

Disclosure or Sharing Of Data

Unless described in this Privacy Notice, we do not share, sell, rent, or trade any of your Personal Data with third parties for their own promotional purposes.

Legal Requirements

RFL may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of RFL Sdn Bhd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfer

We may share your information in a Business Transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personal Data. However, Personal Data would remain subject to this Privacy Policy.

Release of Non-Personal Data

We may share generic aggregated demographic information not linked to any Personal Data regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
  • Mixpanel
    Mixpanel is provided by Mixpanel Inc.
    For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/

Security Of Data

We take security seriously and take numerous precautions to protect the security of Personal Data. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Data we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance To This Term

By using the Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

Your Privacy Rights And Choices

Right to Correct or Update Your Information: If you would like to correct or update personal information that you have provided to us, please logon to www.whalet.com.my and update your profile.

Marketing Communications: You can opt-out of receiving marketing communications from RFL by clicking “unsubscribe” in any marketing email communications we send you, or by sending an email to recycle@rfl.com.my

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: recycle@rfl.com.my
  • By visiting this page on our website: www.rfl.com.my/privacy-policy
  • By phone number: +603-2727 6100
  • By fax: +603-2727 2100
  • By mail: Cenviro Sdn. Bhd. 13th Floor, Mercu UEM, Jalan Stesen Sentral 5, Kuala Lumpur Sentral 50470 Kuala Lumpur, Malaysia

Privacy Policy Effective Date: September 24, 2018